This Shipping Policy outlines the official, standard shipping rules for United A&S Jewelry Inc. and applies exclusively to orders within the United States. It details order processing times, shipping cut-off times, transit periods, shipping rates, logistics partners, order cancellation rules, and tracking methods. All aspects of order fulfillment—including warehousing, packing, shipping, delivery, and post-sale cancellations—are conducted in accordance with this policy and fully comply with U.S. domestic logistics and e-commerce standards.
Order Processing Time
All valid, paid orders placed within the United States enter a standardized processing queue. During regular business hours, we complete the full fulfillment process, including order verification, product quality inspection, packing, and the generation of shipping labels. The standard processing time is 1–3 business days, excluding U.S. federal holidays and weekends.
Processing times may be briefly extended due to special circumstances such as peak holiday order volumes, inventory audits, or additional quality checks. We strive to dispatch all orders as quickly as possible, ensuring that items are securely packaged, complete with all accessories, and pass quality inspections before being handed over to the carrier.
Order verification, packing, and dispatch operations do not take place on weekends or U.S. federal holidays. Orders placed during these times will be prioritized and processed on the first business day following the holiday to ensure an orderly and transparent fulfillment process.
Order Shipping Time
Once an order has been dispatched, delivery within the United States is handled by our partner logistics carriers. For standard locations within the U.S., the typical delivery time is 3–5 business days to the customer's designated address. Minor, reasonable delays may occur for shipments to remote states or rural areas, in regions experiencing adverse weather, or during peak logistics periods; such delays fall within the normal range of logistics fluctuations.
Estimated delivery times are for reference only and do not account for delays caused by force majeure or factors beyond human control, such as extreme weather, traffic restrictions, temporary adjustments to logistics network operations, or holiday-related congestion. We actively monitor shipment status and assist customers in tracking any delivery irregularities.
Shipping Rates
United A&S Jewelry Inc. offers free end-to-end shipping on all valid orders within the United States; customers are not required to pay for basic shipping, packaging, logistics handling, or domestic transit fees. There is no minimum purchase requirement, and all U.S. orders that meet the ordering criteria qualify for free shipping.
Shipping Coverage Area
Our logistics and delivery services cover the entire United States, including all states within the continental U.S. and other eligible delivery zones. We do not currently support delivery to locations outside the U.S., including overseas territories, islands, or other countries and regions. All orders must specify a valid U.S. delivery address; orders with addresses outside the U.S. cannot be processed for shipment or delivery.
Logistics Partner
UPS serves as our official partner for the final-mile delivery of all orders within the United States. As a major, established U.S. logistics provider, UPS ensures stable transport, standardized handling, and efficient delivery. Their service includes end-to-end tracking, exception reporting, and post-delivery verification, providing a secure and reliable shipping experience for our U.S. customers.
Order Cancellation Policy
Users may request cancellation and a refund based on the order status. The rules clearly distinguish between two scenarios: pre-shipment and post-shipment.
If an order has not yet been shipped or processed for dispatch, users wishing to cancel may immediately contact official customer service to submit a request. We do not charge any handling, processing, or cancellation fees; once the request is approved, a full refund will be issued to ensure the user's funds remain secure.
Once an order has been dispatched and entered the UPS shipping process, it cannot be directly cancelled. In such cases, users must adhere to our standard return and refund policy: wait until the package is delivered and signed for, then submit a return request via the official after-sales process to complete the subsequent review and refund steps.
Order Tracking Methods
Once an order has successfully shipped, the system automatically generates a unique tracking number and sends a shipment confirmation email to the user's registered email address. This email includes the tracking number, shipment date, and instructions for tracking the package. Users can use the tracking number on the carrier's official website to view the package's real-time location, transit status, and estimated delivery time, keeping fully informed of the shipment's progress.
Users registered on the United A&S Jewelry Inc. website can log in to their accounts to view the shipment status, transit progress, and full logistics details directly on the order details page—a convenient and intuitive method.
Users who are not registered on the site can use the tracking portal on the official website; by entering their order number and the email address used when placing the order, they can independently check the shipment's tracking information.
Typically, users receive the confirmation email containing the tracking number within 1–3 business days of shipment. If tracking information is not received after 3 business days, users may contact official customer service; we will assist in verifying the shipment status and logistics details to promptly resolve any issues regarding tracking.
Additional Information
United A&S Jewelry Inc. reserves the right to optimize and update this shipping policy in accordance with U.S. domestic logistics industry standards, platform operational requirements, and policies of our logistics partners. Updates will take effect immediately upon posting to the official website; individual notifications will not be sent to users. By submitting an order and completing payment on this site, the user acknowledges and fully accepts all terms of this shipping policy.
Contact Us
Shop Name: United A&S Jewelry Inc
Phone: +(212) 944-7505
Email: info@unitedasjewelry.com
Shop Address: 37 W 47th St Ste 702, New York, NY 10036
Opening Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: Closed
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.